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team leader - contact centre - melbourne in Melbourne CBD

Melbourne CBD, Victoria
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job description

About Randstad
Randstad is a leading international recruitment and HR Consulting organisation spanning across 39 countries and is the second largest HR services provider in the world. With niche specialist divisions that provide innovative recruitment solutions to clients across the globe, we pride ourselves in matching people with companies that will develop their potential and in turn matching companies with people who will take their business to the next level.

At Randstad, our company mission is "shaping the world of work". Our passion is matching the best people with the best companies that will develop their potential; and to match companies with innovative talent who will drive their business growth and revenue. In short, we are dedicated to playing a pivotal role in the "world of work".

Our culture is one of support and success, where we continually develop our consultants to achieve their financial and career goals. If you have a passion for people and want to work in a positive environment with unlimited development opportunities then look no further.

The Role

We are looking for a Team Leader for the contact centre area to join our Melbourne CBD office. You will be leading a team of 3 Recruitment Consultants focusing on the contact centre space with both SME and National key accounts. The team recruit for a variety of roles, both temporary and permanent including inbound and outbound contact centre as well as customer service roles for clients within Banking & Financial Services, Utilities, Education, Government and the like. Your day to day focus will be outbound sales, account management, and building strong relationships with clients and candidates while also coaching, developing and supporting the consultants.

The Person

Your resilience, commercial drive and passion for results will help continue Randstad’s growth and enable you to achieve a successful career within the business. You will have previous recruitment or sales contact centre experience and excellent communication skills. You will be team focused, passionate about business development and have the drive to succeed. This is a great opportunity for an individual who is looking to work for a value driven organization and develop their career!

What we will offer you

  • Huge earning potential from our great uncapped commission structure
  • Ongoing professional development and a great team culture
  • Additional incentives and rewards
  • You will be supported by an experienced team who is dedicated to delivering outstanding customer service

If you are looking for your next career opportunity, Apply today! If you would like to discuss the role in more detail, please contact Riona Burke on (02) 8095 1749.


Recruitment, Team Leader, Contact Centre
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