In 2011 we have implemented a policy regarding anti-bribery, gifts and hospitality. In order to expedite the reporting of misconduct, including any behavior that constitutes a violation of our business principles, we encourage reporting any infringement directly to local management and through established operational channels. Should these reporting lines be considered inappropriate or likely to be ineffective, or should a complainant fear retaliation, they can turn to our misconduct reporting procedure. Employees are provided with a local dial-in number, information in local languages and access to an independently hosted website. This facility offers the option to report misconduct anonymously while still allowing communication between the two parties.