- issuing dunning letters to the customers
- Interacting with the internal finance department
- Resolving customer disputes
- Candidates will be responsible for ensuring 60+ debt is below 3% each month.
- Be transparent at times and honest with your approach.
- Identify key areas for change or improvement - be involved in Projects.
- Candidates will closely work with internal and external stakeholders to identify and resolve issues.
- Candidates will be involved in complex account reconciliations and will have to work closely with the cash application and billing team to resolve internal queries.