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contact centre team leader - outbound sales in Melbourne CBD

Melbourne CBD, Victoria
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job description

My client is an indstry leader in this competative market, with over 3000 employees across Australia they are looking for a Sales Driven Team Leader to join their outbound team.

key responsibilities and tasks will include the following;

  • Ensure KPIs are over achieved
  • Measure and manage performance indicators
  • Identify key performers and work with them to succeed further
  • Develop and implement new processes and procedures
  • Onboarding and training new staff members
  • Training, and developing individuals to achieve their full potential
  • Effective leadership of the sales team, with hands-on supervision
  • Analysis of team data and performance management, ensuring achievement of KPI’s

to be successful in this role, we require the following attributes and skills;

  • A strong sales background
  • Dedicated approach to over achieiving KPIs
  • A dynamic approach to leading a team
  • Experience with implementing process improvements and best practice
  • Have a strong sense of urgency

If you are a strong sales leader that is has a proactive style, are a self-starter and excited by challenges please do not delay and apply now, Kayleigh@Randstad. SK98337A

apply now