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customer service representative in Eastern Suburbs Brisbane

posted:
location
Eastern Suburbs Brisbane, Queensland
job type
Permanent
salary
AU$ 42,000 per year
reference number
90M0268076_1473314150
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job description

The Company

An exciting opportunity exists for a strong customer service representative to join this dynamic, growing company based on the south side of Brisbane- close to public transport, shops and restaurants and parking on site!

The Role

Acting as a frontline for all customer orders, as well as managing and coordinating quotes and logistics in a timely and effective manner.

Acting as a frontline for all customer orders, as well as managing and coordinating quotes and logistics in a timely and effective manner. Providing administration support to three managers and ADHOC as required.

Key responsibilities will include:

  • Confirming proof of deliveries
  • process customer orders and prepare quotes
  • liaise with suppliers and manufacturers to ensure a fast and accurate service
  • attend to all customer queries via phone, email and fax
  • raise purchase orders and process invoices
  • build and maintain customer relationships
  • inventory management of sample stock
  • develop product knowledge
  • manage shipping requirements and logistic activities
  • database management and data entry

What are we looking for?

  • experience working in a logistics or transport administration position
  • ability to multitask and effectively manage competing priorities to meet deadlines
  • strong written and verbal communication
  • Intermediate Microsoft Office skills
  • ability to work autonomously with little supervision
  • a self-starter and strong organisational skills
  • ability to problem solve and create solutions
  • strong attention to detail
  • enthusiasm and a positive professional "can-do" attitude

If you meet the above criteria please apply below. Only short listed candidates will be contacted.

apply now