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customer service representative in Wetherill Park

Wetherill Park, New South Wales
job type
AU$ 25 per hour
reference number
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job description

Our client, a leading national wholesaler is looking to recruit an experienced candidate within their customer service team. You will be responsible for a high level of customer service specific to the needs of the business. The role is located in Wetherill Park with parking on-site. It will be on a 3 month temporary basis, with a view for extension. Hours being 8:30 - 5:00 Monday to Friday. The company culture is fun, hard working, team focused and motivated by individual growth and development.

Your main responsibilities:

  • Answering all incoming calls and providing exceptional customer service
  • Order processing including email ordering, allocation and keying orders
  • Timely and efficient order processing from order capture to warehouse induction
  • Liaise with credit management on held orders
  • Strong communication lines between the customer service and sales team
  • Maintain knowledge of order availability and delivery requirements
  • Ensure customer requests/issues are handled efficiently and in line with customer expectations
  • Produce invoices for warehouse picking as required, ensuring the time in processing customer orders is minimized.

Your profile will demonstrate:

  • Microsoft Office Skills, specifically Excel
  • A minimum of 2 years customer service experience
  • Highly-skilled in typing, writing, grammar and oral communication
  • Punctual and reliable
  • Demonstrated abilities to meet/exceed KPI’s
  • A genuine desire to assist internal and external customers.
  • Proven ability to add value as a part of a diverse and dedicated team.

Benefits to you:

  • An exciting position in a family oriented environment
  • Experience in a challenging role where no two days are the same
  • Professional and corporate office space.
  • Work for company who dominate the market in their field.
  • Full training provided.

If this sounds like you, please apply now. This role won’t last long!

apply now