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service operations manager in Darwin

posted:
location
Darwin, Northern Territory
job type
Permanent
salary
AU$ 120,000 per year
reference number
90M0268064_1473315139
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job description

This is an exciting leadership opportunity for a Service Operations Manager for a high profile, innovative client with a global presence. Our well-established client delivers business solutions across its broad customer industries and is seeking a new leader for its Darwin operations. This is an important role for the organisation’s current growth trajectory and provides exceptional career possibilities.

In this role, you will benefit from:

  • Being a part of a leading, global company with phenomenal and long-term career opportunities
  • A supportive, inclusive and growing organisational culture
  • Competitive salary, remuneration and bonuses potential that recognises success

Key responsibilities:

  • Lead a team of twelve office-based staff and technicians
  • Effectively manage the Northern Territory Service Team
  • Timely delivery of customer requirements
  • Drive the financials, profit and loss for the organisation
  • Build strong relationships with key stakeholders, both internally and externally

The successful candidate will also have:

  • Proven strong leadership in managing a service-based team
  • Demonstrated excellent customer-focused functions in delivering value for money, dependable, responsive and high quality services to clients with maximum satisfaction
  • Experience in project management of key contracts, throughout all stages of the process
  • Ability to mentor apprentices and maintain highly motivated teams
  • Demonstrated financial planning, accurate monthly forecasting and analysis
  • High standards of performance for all business goals, objectives and processes
  • A strong understanding of the technical knowledge for the Building Solutions team
  • Thrive by operating in a challenging environment that involved infrastructure, systems and equipment across the NT, including Katherine and Alice Springs
  • Have experience in HVAC applications, defence, security, fire, construction, energy, facilities industries. A trade background would also be highly regarded.

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