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windows server engineer - level 2 - norwest area in Sydney Olympic Park

Sydney Olympic Park, New South Wales
job type
AU$ 75,000 per year
reference number
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job description

Leading Sydney based IT Managed Services Provider located in the North Western Suburbs requires a permanent Windows Level 2 Support Engineer.

As a Windows Level 2 Support Engineer you will provide for client’s remote and onsite. You will be responsible for responding to initial requests and resolving if possible.

On a daily basis your responsibilities will include:

  • Provide technical expertise and strategic advice that assists in the smooth and efficient operation of the business and its customers.
  • Remote system administration of customer networks.
  • Onsite customer support when required.
  • Recording and documentation of support cases using ticketing software
  • Resolving problems and/or working with other Level 2 engineer's, to ensure customer Service Level Agreements are met.
  • Liaising with third party vendors to address product support issues.
  • Assist with the design and delivery of complex IT Projects
  • Design and implement straight forward and less complex IT projects autonomously.

To be successful in this role you will have:

  • Proactively supported Windows and Exchange server environments for at least 3 years.
  • Experience in virtualisation platforms – e.g. VMware.
  • Experience in delivery of Managed Services solutions.
  • Minimum MCSA or equivalent, in currently Microsoft supported Server version.
  • Tertiary Qualifications in IT Industry considered an advantage.
  • Industry experience in implementing backup and disaster recovery solutions.
  • Current NSW Drivers License.

An excellent package is on offer for the successful candidate consisting of Base + Super + Training + on call allowance and career progression.

Car parking is available on site.

Please call Patrick Egan @ Randstad Technologies on 02 8298 3868 for Confidential Discussion or just hit the apply button below.


Windows Server Engineer - Level 2 - Norwest area
apply now