customer care specialist in Sint-Jans-Molenbeek
Sint-Jans-Molenbeek, Brussels Hoofdstedelijk Gewest
1.Helping Company to achieve sales objectives by being actively engaged with customers and to take their comments into account and thereby contribute that the recommendations and submitted strategic plans of management are met.
2.Contribute to a good communication with both customers and management, prepare and implement action plans; implementing customer-service standards; anticipate and resolve problems; sending customer service trends;
3.To provide and maintain constant contact with customers; analyzing information obtained in order to adjust our strategy even more closely to the market.
4.Maximizing performance through customer help desk solutions, assistance and support in sales.
- Motivated sales and customer-oriented person (m / f);
- Good outlook, excel and powerpoint skills required;
- Fluently bilingual (NL / FR), for Benelux market is a must, trilingual with a very good knowledge (proficiency) English is an absolute advantage in communication with suppliers;
- Willingness to travel also abroad;
- Teamworking and communication skills;
- Precision, attention to details, fast and responsive approach;
- Ability to organize daily work and problem-solving attitude.