sales advisor - luxury product brussels in Elsene
Elsene, Brussels Hoofdstedelijk Gewest
Under the supervision of a team-leader, the advisor has 3 main missions :
-Take calls from customers (sometimes place phone orders if appropriate)
-Answer customers e-mails
-Validate web & phone orders
The advisor will respect scripts & procedures delivered during training sessions & briefs. The advisor will guarantee the quality of the answer to customers requests and will consequently use all necessary tools (software, procedure guides, knowledge of trainer & team-leaders) as often as it is necessary.
You speak and write very fluent in Russian and English
Your are self-working and dynamic
You like to work in team
You have a high cultural level
You work quiet and efficient
You know how to use the main IT tools and you can quickly adapt yourself to new tools and environment.
You can work flexible hours.