client relationship specialist - bilingual japanese/english (m/f).

Randstad is the world's leading HR services company. We know how important a job is in a person's life, and we put all our energy into helping you find the right one for you. A job in which you'll thrive and develop your full potential.

We are currently looking for a:

Client Relationship Specialist, Bilingual Japanese/English

As a Client Relationship Specialist, you will play a crucial role in maintaining strong client relationships and providing exceptional service. Your responsibilities will include:

- Ensuring outstanding client care and fostering positive relationships

- Handling client inquiries promptly and effectively, collaborating with the operations team as needed

- Generating various reports for clients

- Executing tasks efficiently and with attention to detail

- Providing administrative support and completing required checklists

- Demonstrating a deep understanding of client culture

Required Skills and Experience:

- Native-level proficiency in both written and spoken Japanese, along with fluency in English

- Knowledge of banking, custody business, or securities brokerage

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)

Preferred Qualifications:

- Bachelor's degree in Economics or equivalent experience

- Strong analytical and problem-solving skills, with the ability to handle complex tasks

- Proficiency in conducting in-depth analysis and driving continuous improvement

- Ability to contribute to decision-making and provide recommendations

- Excellent communication skills and the ability to collaborate effectively across departments

- Negotiation skills

- Deep understanding of client relationships and networking

- Ability to coordinate resources for mid-term projects and tasks

- Strong team player with flexibility

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