summary

kuala lumpur, wilayah persekutuan
randstad malaysia
RM4,500 - RM6,500 per month
contract
full-time

job category
financial services

job details

about the company
Our client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.
...

Respond promptly and accurately via telephone, email, and chat.
Maintain professionalism and empathy.
Investigate and resolve complaints efficiently.
Escalate critical issues promptly.
Gather and analyze customer feedback.
Recommend improvements.
Enhance satisfaction through personalized strategies.
Understand and address client needs for strong relationships.

experience
1 year
skills
Customer Service
qualifications
-1+ year experience in client service/account management, preferably in payments
-Understand payment processing
-Strong English communication skills
-Chinese proficiency is a plus
-Min Diploma
education
Associate Degree/Diploma

apply with randstad.
Applying with us is easy. We will review your application and see if you are a good fit for the job and the company.
we'll give you a call.
Our consultant will call you at a suitable time to discuss your application and further career aspirations.
getting you registered.
If you’ve never worked with us before, we’ll need some basic additional pieces of information to confirm your eligibility for work.
compliance check.
Next, we just need to verify a few things - we’ll make the relevant compliance checks and keep you posted.
reference and background check.
As part of the process in ensuring you’re perfect for the role, we’ll make contact with any relevant references you’ve provided.
the perfect job for you.
Our expert team will either arrange an interview for the role you’ve applied for, or if they believe there’s a better opportunity, they’ll suggest alternative options too.
the interview.
We’ll ensure that you’re fully prepared ahead of your interview and know exactly what to expect - good luck!
start your new job.
Congratulations, you’re ready to begin your new job. The team will ensure that you’re fully prepared for your first day.

客户服务 customer service representative
- kuala lumpur, wilayah persekutuan
- contract
- RM4,000 - RM6,000 per month
about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.about the jobRespond promptly and accurately via telephone, email, and chat.Maintain professionalism and empathy.Investigate and resolve complaints efficiently.Escalate critical issues promptly.Gather and analyze customer
posted 10 may 2024
about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.about the jobRespond promptly and accurately via telephone, email, and chat.Maintain professionalism and empathy.Investigate and resolve complaints efficiently.Escalate critical issues promptly.Gather and analyze customer
show job details
客户服务 customer service
- kuala lumpur, wilayah persekutuan
- contract
- RM4,000 - RM6,000 per month
about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.about the jobRespond promptly and accurately via telephone, email, and chat.Maintain professionalism and empathy.Investigate and resolve complaints efficiently.Escalate critical issues promptly.Gather and analyze customer
posted 3 may 2024
about the companyOur client is a global financial company focusing on international payments and currency exchange. Established in 2004, it's a leader in the industry, serving clients worldwide with a focus on innovation and customer care.about the jobRespond promptly and accurately via telephone, email, and chat.Maintain professionalism and empathy.Investigate and resolve complaints efficiently.Escalate critical issues promptly.Gather and analyze customer
show job details
merchant service support executive
- kuala lumpur, wilayah persekutuan
- contract
- RM3,000 - RM5,000 per month
about the companyYour future company is a dynamic financial services company specializes in international payments, foreign exchange solutions, and innovative cross-border payment technologies. With a global presence across four continents and a commitment to innovation and customer-centricity, it serves clients in over 180 countries, disrupting traditional banking practices.about the jobConduct outbound contact campaignsCalculate FX rates and spreadsManua
posted 2 may 2024
about the companyYour future company is a dynamic financial services company specializes in international payments, foreign exchange solutions, and innovative cross-border payment technologies. With a global presence across four continents and a commitment to innovation and customer-centricity, it serves clients in over 180 countries, disrupting traditional banking practices.about the jobConduct outbound contact campaignsCalculate FX rates and spreadsManua
show job details

Thank you for subscribing to your personalised job alerts.

You need to enable JavaScript to run this app.

客户服务 customer service.

job details

experience

skills

qualifications

education

the application process.

apply with randstad.

we'll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

客户服务 customer service representative

客户服务 customer service

merchant service support executive

let similar jobs come to you