travelling field service technician.

A leading provider of water purification systems in the life sciences and medical industry, dedicated to delivering high-quality products and exceptional service to our clients are seeking a dynamic and mechanically inclined individual to join the team as a Travelling Field Service Technician.

The ideal candidate would be located in the Greater Toronto Area (GTA), a well-rounded jack of all trades, who likes to troubleshoot and fix things, and who can travel 60% of the time throughout Canada and the US.


Advantages
Temporary position to permanent position based on performance
Hours: Monday - Friday - 8 hour days with on-call (rare) and some overtime required
Salary: $33 - $40 an hour (based on experience)

This Life Sciences company in Canada offers you:
- competitive salary
- full-time work!
- fully paid travel expenses (company credit card for business-related expenses)
- company vehicle, tools, laptop, uniforms and PPE provided
- opportunities for professional growth and development


Responsibilities
As a Travelling Field Service Technician for this great company located in North America, a normal day would include:
- conduct installation, repairs, and preventative maintenance of water purification systems in laboratory settings (hospitals, universities, government buildings, etc)
- provide professional and timely service while adhering to customer on-site regulations and rules
- independently manage a 60% travel schedule throughout Canada and North America with all business expenses covered
- be available for 24-hour support (rare)
- close work orders daily, document detailed completion notes
- communicate with customers in advance to adapt to repair schedules and ensure customer satisfaction
- manage physical consignment inventory and keep tools and test equipment calibrated and in working order
- demonstrate excellent communication skills and be able to handle difficult customer situations with professionalism


Qualifications
Who is the perfect match for this position?
- degree in Electrical/Electronic or Mechanical Engineering or equivalent technical degree
- high school diploma or GED with 3+ years of field service experience or skilled trades
- ability to handle difficult customers and situations with a customer-focused approach
- proficient computer skills (must be able to use CRM, close work orders and document service details electronically)
- willingness to work overtime as required based on business needs
- inquisitive nature, self-motivated, and able to work independently and with others
- valid passport and full G class driver's license with clean abstract


Summary
Thank you for applying for this Travelling Field Service Technician position in the Greater Toronto Area. We’ll review your application and connect shortly if you’re a good fit. Good luck!

How to apply:
1) email your resume to emma-lee.wing@randstad.ca
2) call or text Emma at 613-203-1017
3) apply online at randstad.ca

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Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.