Employee participation in social dialogue is promoted through a network of country works councils where managers and employees across the Randstad Group regularly sit down together to address work and HR-related issues. Results of these dialogues are fed into the Randstad European Platform for Social Dialogue that meets twice a year to discuss policy issues and information relevant to Randstad Group companies. UNI-Europa, the representative labor union for skills and services in Europe, is invited to attend the international platform meetings as observers.

A new agreement governing this international platform was implemented in 2010, giving extra attention to the training of the partly renewed council of workers’ representatives. Key discussion topics in the platform meetings included the core values and business principles training program, the retention of our workforce and the outcome of the Randstad Global People Survey.

Randstad has Group-wide Business Principles. In addition to basic ethics, this code of conduct addresses a wide range of topics, including the treatment of confidential information and to what extent corporate gifting is acceptable. Alongside the code of conduct, Randstad has included a provision for reporting misconduct. Called the integrity code, it outlines steps one can take to report a concern. This means that someone acting in good faith can report misconduct without fear of retaliation. The misconduct can relate to violations of legal obligations, potential improper management practices or lack of compliance with internal policies.