associate manager operations in darmstadt

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darmstadt, hessen
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About the Company

Randstad Sourceright is a global talent leader, providing solutions and expertise that help companies position for growth, execute on strategy, and improve business agility. Our experience encompasses all facets of the talent acquisition
of permanent employees and the contingent and contractor workforce. Key offerings include Managed Services Provider (MSP) programs, Recruitment Process Outsourcing (RPO) and Blended Workforce Solutions. Working for a multi-country organization, means working with clients and colleagues with
different backgrounds. This results in a digital way of working and requires a pro-active mind-set.

Job Purpose

The Associate Manager Operations will provide the client with a special recruitment solution based on the SLA according to the client contract and will oversee a team who manages the end to end recruitment cycle as well. 

What are your responsibilities? 

  • you will provide direction and guidance to the team and ensure that their knowledge, capability, training and support is aligned to the expected tasks 
  • you have to ensure the team has access to the right tools at the right time and inform the team of company updates 
  • communication of client needs to the team and also to relevant stakeholders
  • Actively source and share recruitment & business knowledge across the delivery team
  • share your ideas and contribute to the continuous improvement of RSR
  • coach and mentor the team to meet service level(s) required
  • you are the first point of contact for client and first escalation point for any daily operational issues
  • engage proactively with the client to understand needs and drivers to ensure appropriate resourcing strategies are aligned and put in place to achieve the forecast

What are we looking for? 

  • University or equivalent professional & intellectual ability
  • Proven recruitment experience in a multinational
  • Proven experience of developing relationships working at an operational level
  • High command of German and English 

Are you interested? Please feel free to reach out or apply directly via our career website.