digital analyst in amsterdam

job type
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job details

amsterdam, noord-holland
job category
Information Technology
job type
Digital Analyst
reference number
+31 (6) 29028253

job description

the world around us

We live in extraordinary times. Technology, society, the job market - they’re all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me? 

people at the heart of everything we do

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do; this goes for our clients, our candidates, our employees, and society. By combining our passion for people with the power of today’s technologies, we support people and organizations in realizing their true potential. We call this Human Forward. 

We live in a rapidly changing and highly demanding world. A world were innovation and digitization is shaping your lives, but more importantly the world of work. At Randstad we see this digital transformation as an opportunity. We position ourselves as the trusted human partner in the technology-driven world of work. For our company, our clients, our candidates, but especially for our employees. And more important for you! This is what we call Randstad Tech & Touch.Randstad Tech & Touch.


We’re looking for a 

new colleague who will accelerate the digital transformation for our enterprise clients

Are you analytical and process oriented, have an affinity with digital and data and you love to work in a dynamic environment than this might be the ideal next step for you? Because you know our business and our enterprise clients and like to be on the edge of innovation and co-creation, you can make a difference to improve our digital solutions for our largest accounts across the globe.  

your typical day includes

You will work as a liaison between the Randstad enterprise teams and our clients across the globe.  The daily work will range from designing, testing and implementing new digital solutions but also analyzing the needs of our customers and global sales teams. With your agile mindset and experience you define and refine user stories, support the teams that are co-creating with our customers. Together with teams across the globe you facilitate the sprint related activities and sometimes also will travel to other countries to work with customers and colleagues. You will design first ideas to test and discuss within multifunctional teams. You are energized to be at the front of new innovative ideas that we jointly create with your passion and creativity which you translate to our global top 20 enterprise clients.


about digital factory (DF)

As part of the Tech & Touch (T&T) strategy, Randstad is aiming to speed up its digital capabilities. The Digital Factory is a corporate start-up combining the best of both worlds. The scale, quality, social and long-term perspective of a corporate organisation with the speed, agility, customer focus and challenging orientation of a start-up. 


They help our clients, our talent and Randstad to apply digital to stay relevant. Our team is global and based around the world, multifunctional and reflects the diversity of our global customers and the company. We are organised in multiple work streams to deliver global digital solutions for market such as workforce scheduling and data-driven sales as well as build digital foundations such as data and customer experience.


you are responsible for:

  • analyzing the business needs of our clients, processes and data to define new solutions (service design)

  • facilitating in an agile and scrum way of working, helping in implementation, eg. organization of demo’s (agile coaching)

  • design, implement, maintain new services, processes, standards, tools and reporting 

  • working across projects, from new digital products to responsive, multi-platform digital services

  • collaborating with end users, other analysts, factory heads and suppliers to design services throughout the product life cycle, providing practical solutions to our clients

  • provide regular progress updates to the team members.

your background

  • master/bachelor degree

  • Scrum or Kanban experience and UX/service design is a must

  • ready for a second/third step in your career

  • work experience in a digital, multinational surrounding

  • a proven track record with (data)analysis on behalf of customer experience is a prerequisite

  • fluent in English (verbal and written)

  • a keen interest in digital trends and how they impact people and businesses (platforms, services, CX, service design)

  • operational experience in our industry is a plus (as a recruiter, etc)

what characterizes you? 

  • you love to hyperfocus but can think and talk holistically

  • flexible mindset and supportiveness in adapting and meeting the changing needs of the business

  • you love working in a startup but also understand the workings of an enterprise

  • you have strong problem-solving skills and a hands-on mentality

  • capability to manage and work together with different stakeholders to grow relationships

  • able to work independently but also a team player

  • exceptional organizational- and interpersonal skills, willing to learn and able to teach

  • innovative personality with a critical/creative thinker mindset

  • influencer and assertive,  entrepreneurial as well as focussed and results driven.

what do you get in return?

In return for your talent and effort we pay a good, competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: we’re 38,331 employees strong, with over 4,800 offices in 38 countries. And 47% of our management is female. 

Randstad’s performance standards are high, but as a team, we’ll make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded, entrepreneurial, and vibrant company culture.
Sure you’ll work hard, but this hard work is also rewarded, and success is celebrated. It’s the culture you’ll find in any of our global Randstad offices. 

human forward starts with you

Randstad’s purpose is: supporting people and organizations in realizing their true potential. And this starts with making your work meaningful every day. It’s people-work at its best. Making work meaningful. So if you recognize yourself in the profile above, we gladly invite you to apply for this role. 

about Randstad

The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). In 2017, Randstad generated revenue of € 23.3 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see


Digital Analyst