scrum master in amsterdam

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job details

amsterdam, noord-holland
job category
Information Technology
job type
Scrum master
reference number
+31 (6) 29028253

job description

the world around us

We live in extraordinary times. Technology, society, the job market - they’re all rapidly advancing, and opening up previously unimagined opportunities. With innovation driving the world of work even faster, many of us are left wondering: how can I find a job that works for me? 

people at the heart of everything we do

Working at Randstad is unlike working at any organization. Because at Randstad we put people at the heart of everything we do; this goes for our clients, our candidates, our employees and society. By combining our passion for people with the power of today’s technologies, we support people and organizations in realizing their true potential. We call this Human Forward. 

Are you our new colleague? We’re looking for a Scrum Master at the Digital Factory

the Digital Factory 

Digital is a key driver of change. It affects the way organizations work, the jobs they provide and our society. We want to make use of the possibilities of digital in a way that all stakeholders benefit from. Our customers need to adapt their own organization and the employees. Our talent needs to adjust their skills and get comfortable with new jobs. In addition, Randstad can improve customer service and internal processes with digital too. The strategy these benefits is called Randstad Tech & Touch.

As part of the Tech & Touch strategy, Randstad is aiming to speed up its digital capabilities. The Digital Factory is a corporate start-up combining the best of both worlds. The scale, quality, social and long-term perspective of a corporate with the speed, agility, customer focus and challenging orientation of a startup. They help our customers, our talent and Randstad to apply digital to stay relevant. 

Our team is global and based around the world, multifunctional and reflects the diversity of our global customers and the company. We all love digital and are keenly interested in how it works and can be applied. We are always looking for new ways that digital can be useful, fitting our purpose.


the Scrum Master role

The Scrum Master supports one or more Scrum Teams within the Digital Factory, ensuring that the agile way of working is understood and applied properly. He or she does so by ensuring that the development teams, business representatives, the product owner, and management adheres to the scrum framework, and applies the agreed agile practices and rules adhering to the way of working.

key activities

  • Support the product owner, especially in maintaining the product backlog

  • Remove impediments that keep the team from progressing

  • Bring and maintain structure in the product team

  • Collaborate with end-users, product team members and suppliers to design services throughout the product life cycle, providing practical solutions that make a difference to our clients, candidates, talents and colleagues

  • Facilitate discussion, decision making, coach the scrum team (members)

  • Manage the Scrum board tracking the progress of epics and user stories

  • Assist in establishing and delivering on Objectives & Key Results

key relationships

  • Digital Factory members, tribe or chapter lead, product owner and team members

  • Colleagues in other Randstad Global departments 

  • Operating company implementation teams

  • External partners

the ideal candidate

  • HBO / WO - 3-5 years experience with scrum/agile as a scrum master, preferably in a digital, multinational surrounding

  • Extensive understanding and practical application of scrum methodologies such as backlog tracking, burndown metrics, velocity, task definition, and the use of JIRA

  • Relevant certification (e.g. PSM I) is a pre

  • Fluent in English (spoken and written) and preferably more languages

  • Keen interest in digital trends and how they impact people and businesses, such as: 

    • Digital (marketing) trends, capabilities, platforms and (self) services, CX experience

    • Digital services integrated into business environments


  • Continuous improvement to delight customers is your philosophy

  • Excellent time management, decision making and organisation skills and able to work well with others as part of a team and with experts in other areas

  • Acts as a startup in combination with working in a corporate environment

  • Able to work in an environment of change, rapidly responding to and delivering new services 

  • Excellent coaching, delegating and developing skills

  • Strong problem-solving skills and a hands-on mentality

  • Is flexible and supportive in adapting and meeting the changing needs of the business


​​Randstad world league competencies and behaviors

Within Randstad we invest in our employees, developing is key for us. For our functional communities we have development programs in place, which we call World League Programs. The aim of the World League programs is to guide and facilitate our functions in further strengthening the business partnering with the field, in a coordinated and standardized manner.

·         Business impact: influence, engage, drive change

·         Radar screening: radar for opportunities and risks, persistence and focus, full story

·         Connecting people & business: linking-pin, networking, adapt to changes

·         Critical thinking: identify, decisiveness, inspirationally irritating

·         Reliability: independent and authentic, has integrity and trust, compliance

what do you get in return?

In return for your talent and effort we pay a good, competitive salary and offer attractive benefits. Job security and a great work-life balance mean we take care of each other. Imagine having an instant network where everyone wants you to succeed. And we have the numbers to back that up: we’re 38,820 employees strong, with over 4,826 offices in 38 countries. And 48% of our management is female. 

Randstad’s performance standards are high, but as a team, we’ll make sure you reach and even exceed them through a wide range of learning and development opportunities. Joining our team means getting to work with great people. Each of them is crucial to maintaining our open-minded, entrepreneurial, and vibrant company culture.
Sure you’ll work hard, but this hard work is also rewarded, and success is celebrated. It’s the culture you’ll find in any of our global Randstad offices. 

human forward starts with you

Randstad’s purpose is: supporting people and organizations in realizing their true potential. And this starts with making your work meaningful every day. It’s people-work at its best. Making work meaningful. So if you recognize yourself in the profile above, we gladly invite you to apply for this role. 

about Randstad

The Randstad Group is a global leader in the HR services industry and specialized in solutions in the field of flexible work and human resources services. Our services range from regular temporary Staffing and permanent placements to Inhouse Services, Professionals, and HR Solutions (including Recruitment Process Outsourcing, Managed Services Programs, and outplacement). In 2018, Randstad generated revenue of € 23.8 billion. Randstad was founded in 1960 and is headquartered in Diemen, the Netherlands. Randstad N.V. is listed on the NYSE Euronext Amsterdam, where options for stocks in Randstad are also traded. For more information, see


Scrum Master