business analyst in shenton way

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shenton way
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Accounting & Auditing
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job description

Business Analyst (Contract Role)

Company Description

Our client is an US healthcare company with a broadly diversified business across consumer, pharmaceutical and medical device segments. They have an annual turnover of US$70 billion, with more than 125,000 employees across 60 countries with a heritage of more than 130 years.


Project Goal

The business analyst will be responsible for the execution of Customer Engagement portfolio of programs, with specific focus on the implementation of the Veeva Customer Relationship Management (CRM) suite of solutions and other sales force related tools. The analyst will drive innovation and provide guidance on implementation of our CRM platform within Janssen Pharmaceutical Asia Pacific. The analyst will also play a key role as the customer engagement expert within the Commercial function such as sales, marketing, training and salesforce effectiveness and business support services.

Job Responsibilities:

  1. Oversee the implementation of the Salesforce Enablement CRM strategy and functions.
  2. Serve as subject matter and product expert for the implementation of our CRM suite of products a. identify opportunities for further implementation of our CRM capability
  3. delivers the strategic roadmap for the customer engagement portfolio of programs
  4. manages change management and training programs required for the deployment of new CRM solutions, including training, communications and feedback
  5. Drive adoption of new technologies, services, and commercially available tools to enhance Sales and Marketing capabilities including but not limited to CRM and SFDC.


Qualifications, Experience and Competencies:

  1. Degree or Diploma holder with 1-3 years of experience as Business Analyst.


  1. Knowledge of Salesforce is must


  1. Hands on with roll out for one salesforce will be an added advantage.



On top of a competitive base salary, the company offers excellent career and training opportunities, attractive benefits and bonus schemes. If you are keen to take your career on to the next level, click apply.


EA License: 94C3609

Reg No: R1655737