interview administrator in birmingham

posted
job type
permanent
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job details

posted
location
birmingham, west midlands
job category
Human Resources
job type
permanent
reference number
965910
apply now

job description

Primary Purpose of role

 

To provide a quality and high touch coordination support, as part of the on-site, client based recruitment team.  To forge relationships with all parties, including key stakeholders within the client site and all suppliers as part of the recruitment supply chain. Key areas of responsibility will be around providing general recruitment based coordination, proficiency with dealing with in-house based client systems and specific recruitment systems and providing accurate and timely reporting and management information (MI) for both the client and the RSR business overall.

 

Key Performance Indicator’s (KPI’s)

Feedback on client specific service level agreements and individual objectives set and reviewed by the Shared Service Manager/Operations Manager on a regular basis.

 

Key Responsibilities:

  • General administration utilising the in-house client system and/or recruitment system
  • Arranging interviews with direct and agency supplied candidates
  • Feedback to agencies
  • Organising PSL briefings
  • Job status reports to agencies
  • Updating Live Jobs, HR Interviews, Figures, Declined and other relevant spreadsheets
  • Carrying out ad-hoc reporting enquires outside scope of any MI specialist
  • Monitoring inboxes for absent team meetings
  • Organising team meetings and events
  • Desk Audit and Control based activities under CAM/AD guidelines
  • Assistance to AD on a rotational basis
  • HR Interview notes scanning and collation
  • Organising despatch, collection and reporting on Quality Surveys
  • Rejecting candidates via db recruit
  • recruit updates
  • Instructing Hiring Managers to gain offline approvals & other set processes
  • Request offer paperwork
  • Handoff and secondary point of contact with on-boarding
  • Ad-hoc projects

 

Person Specification:

 

Criteria

Essential

Desirable

Education

MS Office: Word, Excel, PowerPoint

Reporting and producing quality based MI

 

Experience of having used in house client systems (SAP, Oracle, PeopleSoft) and recruitment based systems

(Talentlink,i-Grasp, Taleo etc..)

Lotus Notes

Computer Knowledge

 

MS Office: Word, Excel, PowerPoint

Reporting and producing quality based MI

 

Experience of having used in house client systems (SAP, Oracle, PeopleSoft) and recruitment based systems

(Talentlink,i-Grasp, Taleo etc..)

Lotus Notes

Work Experience

Previous administration experience within a recruitment environment

 

Experience of working in the B2B, Business Services

 

Competencies

 

 

Strong Concepts

Service Orientation

Demonstrates a strong service ethic within own function and provide appropriate support in line with clients expectations

 

Anticipates clients needs, views client satisfaction as one of the key drivers of own activities

Client Focus

Demonstrates the ability to understand and focus on clients needs and disseminates this spirit within own team

 

Demonstrates ownership of key client and builds strong relationships with key decision makers. 

Best People

Resilience

 

Demonstrates the ability to overcome obstacles and disappointments to achieve the best possible results at all times

 

Identifies key priorities and makes appropriate decisions when under pressure

Excellent Execution

Team working

Demonstrates a contribution to the best of own ability to achieve team tasks and goals

 

Encourages an open exchange of ideas, knowledge and experience amongst the team, and gets involvement of all

Planning and Organising

Organises own work effectively by formulating objectives and planning activities, available time and energy and focusing on the main issue and acute problems

 

Anticipates changes and developments that could affect own objectives

Superior Brands

Promoting core values

Demonstrates and promotes Randstad Core values

Acts consistently in a manner that is clearly identifiable with what the brand stands for and what it means to be the market leader in terms of quality