customer service advisor in athens

posted
job type
permanent
apply now

job details

posted
location
athens
job category
customer services
job type
permanent
working hours
Full-Time
reference number
GREECE1
apply now

job description

Are you a native English speaker? Would you like the opportunity to live in historical Greece and learn more about the Greek culture and its people? Do you pride yourself with excellent customer service skills?

Well, we have a fantastic opportunity to develop and grow your skills whilst working for a leading multinational organization based in Athens, Greece, as a Customer Service Advisor.

Benefits:

The company offers the following benefits for this role:

- Excellent salary (14 salaries per year)
- First class ongoing training and development
- Career development opportunities
- Relocation package in case you reside outside of Greece
- You will join a multinational market leading call center company
- Work in a vibrant and energetic Athens office with a real team focus
- Free Greek language lessons
- Multicultural and modern working environment
- Onsite canteen and casual dress code
- Employee relations team to assist you with integrating to the Greek lifestyle & culture
- Fun interactive activities organised within the team (team events, excursions, themed
parties, sporting events, etc
- and much, much more

Responsibilities:

What will your day to day tasks be in this role?

- Effectively diagnose and solve day-to-day customer concerns
- Resolve issues through various support channels such as calls, emails or online chat
- Offer solutions to common technical problems or frequently asked questions
- Provide a high level of customer service to English clients at all times
- Delight customers and exceed their expectations
- Perform data entry and use software programs

Requirements:

What do you need to have to apply for this role?

- Native level of the English language
- Tech savvy, fast typing skills and results orientated
- Team spirit and strong communication skills, both written and verbal
- Customer Service mindset

Information:

If this sounds like you or someone you know, we want to hear from you today! This position is being handled by the Randstad team in Greece.

Have some questions first? More information can only be supplied by the Randstad team in Greece. Feel free to contact us at expats@randstad.gr.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

handle complaints