customer service advisor in athens

posted
job type
permanent
apply now

job details

posted
location
athens
job category
customer services
job type
permanent
working hours
Full-Time
reference number
GREECE1
apply now

job description

Are you a native English speaker? Do you pride yourself with excellent customer service skills? Would you like the opportunity to live in historical Greece and learn more about the Greek culture and its people?

Well, we have a fantastic opportunity to develop and grow your skills whilst working for a leading multinational organisation based in Athens, Greece, as a Customer Service Advisor.

Benefits:

The company offers the following for this English Customer Service Advisor role:

- You will join a multinational market leading CRM provider
- Great benefits package, including paid training using the latest technology
- There are real opportunities to develop within the role and also within the company itself
- You will work in a vibrant and energetic Athens office with a real team focus
- Relocation package for those that reside outside of Greece which includes support to make
your move as smooth as possible
- Greek language lessons
- Fun activities, events, trips and discounts
Responsibilities:

What will your day to day tasks be in this interesting English Customer Service Advisor role?

- Effectively diagnose and solve day-to-day customer concerns
- Resolve issues through various support channels such as calls, emails or online chat
- Offer solutions to common technical problems or frequently asked questions
- Provide a high level of customer service to English clients at all times
- Delight customers and exceed their expectations
- Perform data entry and use software programs

Requirements:

Do you need to have to apply for this English Customer Service Advisor opportunity?

- Native level of the English language
- Tech savvy, fast typing skills and results orientated
- Team spirit and strong communication skills, both written and verbal
- Customer Service mindset

Information:

If this sounds like you or someone you know, we want to hear from you today! This position is being handled by the Randstad team in Greece.

Have some questions first? More information can only be supplied by the Randstad team in Greece. Feel free to contact us at tgiannopoulou@randstad.gr.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.

Why not listen to some of the inspiring stories from our candidates and their one piece of career advice. It's just a few of the thousands of people who have found success in their working lives with Randstad. Visit www.randstad.co.uk/how-i-became to find out what you could become.

skills

handle complaints,conflict resolution,customer care