order desk specialist in athens

job type
apply now

job details

athens, attica
job category
engineering, logistics, production & manufacturing
job type
reference number
apply now

job description

This is an Order Desk Specialist position within a leading international company in the pharmaceutical industry.  Do you have what it takes so as to process orders, provide exceptional customer service, manage customer complaints and check inventory? Can you multitask to different supply chain functions? Can' t wait to receive your online application for this exciting opportunity of the Order Desk Specialist position!


The company offers ​the following benefits for this Order Desk Specialist  position​:

  • Competitive salary
  • Career opportunities
  • Excellent working environment


As an Order Desk Specialist, your duties will include the following:

  • Processing orders, forms, applications, and requests
  • Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns
  • Responding promptly to customer inquiries
  • Communicating with customers through various channels
  • Ensuring customer satisfaction and provide professional customer support
  • Maintaining a positive, empathetic and professional attitude toward customers at all times
  • Establish, maintain and promote high standards of internal customer service
  • Providing feedback on the efficiency of the customer service process
  • Ability to motivate others and build a team environment
  • Other tasks assigned by Supply Chain Manager


As an Order Desk Specialist in this role, you must have the following requirements:

  • University Degree in relevant field
  • At least  2 year experience in Customer Service (multinational company would be a plus)
  • Strong working in a multitasking environment
  • Communication skills
  • Good command in English


If you believe your profile could be a good match to this Order Desk Specialist position, apply now! For more information, you can contact Maria Stavraki at +30 21 66001312.

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. ​ All applications are considered strictly confidential.