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500强外企日语商务顾问 in Liaoning

Liaoning, Liaoning
job type
CNY 5,000 每年
reference number
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job description

Job Scope:

l  Drive the renewal of premier support services contracts to existing customers.

l  Responsible for timely renewals for small to medium-sized customers in assigned territory.

l  Educate customers on business practices and any associated contractual implications.

l  Speak with customers to advice of change of support process.

l  Discuss quotation and how to accept terms online.

l  Ensure customer awareness and understanding of applicable elements of the Support portfolio.

l  Meet productivity expectations on outbound calls for renewals.

l  Manage exceptions for customers with issues that may delay or inhibit renewals.

l  Identify and transfer leads to sales reps for top-tier opportunities.

l  Accurately forecast business targets and opportunities in territory.

l  Support the business for China, Hong Kong, Macau, Taiwan and Korea.


Job Requirements:

l  Bachelor degree or above.

l  At least with 2 year experience in customer service, sales or related area.

l  Excellent telephone skills, computer literate.

l  Ability to gain acceptance of others in sensitive situations important.

l  Fluent Japanese and English is necessary. 







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