サービスオペレーションヘッド / head of service operations:外資系大手産業機械メーカー(~1700万円) in 東京都

posted
job type
正社員
salary
¥ 12,000,000 年棒
apply now

job details

posted
location
東京都
job category
機械・メカトロニクス
job type
正社員
salary
¥ 12,000,000 年棒
reference number
54921-13
apply now

job description

社名
社名非公開

職種
機械

業務内容

Main Accountabilities


・Lead and develop the commercial and the technical part of service operations in the Hub BU IATU Japan


・Define and implement procedures in the Hub BU IATU Japan for service operations in all service stations and service point focus on service quality and utilization of synergies


・Define and enforce compliance with HSE and quality requirements / processes within service operations including subcontractors at workshop, warehouse and field services


・Ensure availability of infrastructure, equipment & tools according to BU Turbocharging standards, coordinate investment planning for service operation and all Service Stations within the Hub BU IATU Japan


・Responsible for the implementation of corrective actions from self-assessment audits, regional audits and BRM


・Lead the planning process for the human recourses including the HR development process within service operations


・Implement procedures to capture and implement updates on commercial and technical documentation


・Evaluate forwarders, customs agents, subcontractors, training providers and suppliers including periodic performance review


・Define and implement strategy for new products sourcing, spare parts sourcing and warehouse management for Kobe parts center (KPC) and ensure 98% availability of


customer requested delivery time (CRDD) and minimum stock value including periodical review



求められる経験
- University degree (mechanical, marine, quality engineering) and
commercial knowledge.
- Relevant experience in international business environment
of at least 10 years, ideally Service business
- Knowledge in engine technology or turbocharging of advantage
- Experience in quality management and/or operational excellence,
preferably Six Sigma, L6S


語学力
Business Level English

給与
年収1200 ~ 1600万円

skills

- Japanese and advanced in English
- Conflict Management and Project Management skills
- People development and coaching