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summary

randstad canada
permanent

job category
information technology

job details

 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Advantages
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Responsibilities
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Qualifications
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Summary
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI) ...

 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Advantages
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Responsibilities
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Qualifications
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Summary
ACCOUNT MANAGER
 Coordinate with media buyers on digital advertising campaigns, assisting with onboarding,
providing feedback, and consistent creative direction
 Work closely with internal teams to ensure successful execution of campaign elements and
help troubleshoot any issues with creative or implementation
 Review weekly reports with media buyers, analyze metrics relating to campaign
performance, and make ongoing optimizations to improve performance
 Coordinate with senior management to identify, report on, and analyze roadblocks or
nonstandard elements of campaigns
 Develop creative briefs with executable concepts for new campaigns, targeting criteria,
technical capabilities, and product improvements
 Provide wrap-up campaign reports with key highlights and insights demonstrating campaign
value in order to present to senior management

BASE PAY: $60,000.00
BONUS EXPECTATION: 10-20% of base salary (scaled)

REQUIREMENTS:
 1+ years’ experience executing and managing performance-based paid media campaigns
 1+ years’ experience in business development, sales, or talent management
 Understanding of fundamental media metrics and calculations (CPA, CPL, CPM, CPI)
 Ability to self-manage, foster, and juggle multiple partner relationships
 Ability to think critically and in high-pressure situations
 Ability to articulate and communicate effectively with partners and management
 Ability to create and format reports using Word, Excel, & PowerPoint
 Proficient in spoken and written English
 Extremely analytical, detail-oriented and organized
 Works well independently and as a team member

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

show lessshow more

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reference and background check.
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the perfect job for you.
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start your new job.
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project manager - healthcare
- toronto, ontario
- Contract
posted 23 june 2022
Our client, a leader in the Healthcare industry, is looking for 2 Project Managers with Healthcare industry experience for an initial 6 month contract with a strong potential to renew.Position SummaryThe Senior Project Manager is responsible for managing medium to large size projects to successful completion following standard project discipline principles and processes. The Senior Project Manager is expected to attain a detailed understanding of the project and the desired project objectives and utilize all aspects of the project lifecycle including the initiation, planning, controlling, execution and closing.The Senior Project Manager is responsible for managing the people resources (information technology, clinicians and business personnel) for assigned projects. AdvantagesHYBRID WORK model - Most work can be done REMOTELY but depending on the task – person may need to come inResponsibilitiesDuties & Responsibilities·         Work with internal customers and external partners as required to clearly define and document key project parameters including objectives, outcomes, scope and budget·         Define project management structures and processes for the project·         Ensures project scope and deliverables for the project team are understood and approved by clinical and business communities·         Ensures that project benefits are identified during initiation phase and that processes are developed during the project lifecycle to measure achieved benefits·         Ensures new policies and procedures created (through project implementations) are approved, published and implemented successfully·         Ensures that peers within the Information Services Department and service providers are kept abreast of projects that will impact their areas and resources·         Create and execute project work plans and revise as appropriate to meet changing needs and requirements·         Publishes regular updates to project team, sponsor and stakeholders (clinical & business) identifying project risks and issues ·         Provide status reports to the project team, sponsor and stakeholders (clinical & business) as appropriate·         Ensures project documents are complete, current, and stored appropriately·         Prepare and participate in delivery of presentations to sponsors; stakeholders, committees and advisory groups·         Actively contribute to the development of the Project Management Office·         Manage day-to-day operational aspects of projects and scope including project logs, issues, action items, risks, queries and change management and escalation processes·         Work with internal customer(s) to support the development of a business case for each initiative·         Work with internal customer(s) to define and plan project team resource requirements and assign individual responsibilities·         Contribute to the development and evaluation of RFPsQualifications·         Contribute to the development and evaluation of RFPsQUALIFICATIONS- 5 -10 years Project Management experience .- Experience leading projects in the Healthcare industry ( Knowledge of clinical processes and experience in health care environment is required)- ·         Sound knowledge of Inpatient and Outpatient systems and processes a “must have”·         Project Management Institute certification (PMP) is an asset ·         Experience leading clinical projects such as: Electronic Medical Record/Electronic Health Records, Electronic Clinical Documentation and Computerized Physician Order Entry and implementing information technology clinical systems in Perioperative, Critical Care and Oncology areas are assets·         Skilled in managing medium to large sized projects ·         Detailed knowledge of business systems and processes·         The ability to lead project teams and foster cooperation and communications amongst team members·         Good relationship management skills and is able to work collaboratively with internal team members and sponsors, external suppliers and business partners·         Develop capital and operating budgets and manage projects to approved budgets·         Experience with clinical and business workflow and process redesign ·         General understanding of application programming, database and system design·         Able to plan and facilitate end-user design workshops·         Familiarity working with HL7 protocol is an asset·         Proficient in the use of MS suite of products (Word, Excel, Project) a “must have”Attributes·         Good presentation and communication skills including verbal, written and listening·         Outstanding customer service skills·         A positive “can do” attitude and results oriented - able to work effectively in a fast paced multi-tasking environment·         Well-developed analytical, problem-solving and organizational skills·         Strong Influencing capabilities to impact decisions within and outside the organization·         Good leadership and coaching qualities with the ability to lead medium to large size teams and to resolve team conflicts Summary- 5 -10 years Project Management experience .- Experience leading projects in the Healthcare industry ( Knowledge of clinical processes and experience in health care environment is required)- ·         Sound knowledge of Inpatient and Outpatient systems and processes a “must have”·         Project Management Institute certification (PMP) is an asset ·         Experience leading clinical projects such as: Electronic Medical Record/Electronic Health Records, Electronic Clinical Documentation and Computerized Physician Order Entry and implementing information technology clinical systems in Perioperative, Critical Care and Oncology areas are assets·         Skilled in managing medium to large sized projects Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
view job
senior manager, it business partnership – maintenance
- toronto, ontario
- Permanent
posted 17 june 2022
Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The incumbent will be responsible for development and/or deployment of IT systems used within the Operational areas for the Air Canada Maintenance Branch.  The goal is to ensure business and IT alignment, consistency in IT applications/architecture, adherence with Corporate IT policies and protocols and capitalize on synergies where and when possible.   Key FunctionsProviding leadership on technology capabilities, consulting services and providing direction to project and application development teams in support of Line Maintenance, Stores and Logistics Lead a team comprised of systems analysts, project managers, and other supporting teamsTroubleshoot, maintain, upgrade, and provide solutions to complex hardware/software problemsProvide technical leadership during crisis and major incidentsDevelopment of a vision, roadmap and implementation plan to standardize and leverage applications across ACM Departments while working closely with other Operations branches (Flight Operations, System Operations Control, Corporate Safety, Airports, and Inflight Service).Work closely with team members within the Operations IT, Customer Service IT and Corporate IT teams to leverage expertise and systems across multiple departments or branches.Represent the overall ACM Operations IT team on corporate initiatives for technical and architectural items as requiredIdentify opportunities for efficiencies and cost reductions through new technology and/or the leveraging technology across the organization.Work with the Strategic Procurement tear and participate in the technical review and selection of new applications and servicesManage relationships with IBM, Bell, TRAX, and other key suppliers.Liaise with Corporate IT, Customer Service IT and Commercial IT to optimize and integrate the technology plans across the organization.Foster a highly cooperative and productive team environment with a strict adherence to proper project management methodologyRepresentative on Technical Steering CommitteesMaintain system integrity by ensuring proper testing methodologyDefine and communicate goals, objectives, expectations and performance measuresBe recognized as a role model for leadership excellenceQualifications Bachelor’s Degree, preferably in Information Systems or Business, or equivalent experienceUnderstanding of AC operations and existing policies and proceduresProven architectural background and technical writing skills. Proven skills in application design, including adoption of methodologies that fully document designs and architectural standardsDetailed understanding of proper project management methodologiesDemonstrated ability to develop vision and implementation plans that achieve objectivesProven ability to develop business casesRecognized leaderFinancial acumenProven analytical and problem solving skillsExcellent communication skills, including ability to effectively present information and cases to Senior ManagementAirline maintenance processes and systems knowledge an assetExperience in managing people an assetConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted. 
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project manager - saas implementations
- toronto, ontario
- Permanent
posted 13 june 2022
Technical Account Manager / Project ManagerYour Role• Responsible for technical delivery and organizational leadership of customer relationships and projects• IT Project definition, initiation, planning and execution• Analyze business needs and translate to business requirements that address customer ambitions• Act as internal advocate for your customers, work together with Scrum PO (Product Owner) and Core Team toresolve roadblocks• Technical day-to-day oversight of customer portfolios• Collaborate with the Product Owner for customer requirements, planning and deployment of products• Provide consultancy and training services related to the product portfolio offered (Applications, Tools, API),continuously stay up to date on an ever-changing product set• Coordinate releases of new features with existing customers• Work together with application support to troubleshoot technical issues and resolve them in a timely fashion• Ensure that provided services and delivery standards are met• Meaningfully contribute to ongoing process improvement within the company• Work closely with Lead Client Manager (Sales) to support existing clients• Work closely with Sales to support technical reviews of prospectsYour Profile• Technical or Business degree with IT/Software/Technical experience• Several years experience with external customer facing roles• Comfortable presenting to and influencing an executive level audience• Exhibits strong customer empathy and acts with urgency to resolve business impacting issues• 5+ years of experience in project management, certified project manager• Experience in requirements engineering and proven analytical skills• An understanding of what drives user engagement in digital health interactions• Experience with Service Operations as well as agile techniques• Strong team player with exceptional interpersonal and communication skills• Strong organizational, follow-up, time management and administration skills• High level of flexibility, able to juggle multiple priorities and work under pressure• Working experience with Jira and other Atlassian productivity tools• Fluent in English, further languages would be advantageousWhat we offer• A gender-inclusive multicultural and international working environment• Opportunity to work from home• Open corporate culture with a lot of personal responsibility• A team that cares about and supports each other and likes to have fun!• Opportunity to work on a cutting edge, market recognized digital heath engagement product suite.If you are interested in this role, please apply and send your resume to andre.callegari@randstad.caAdvantagesWhat we offer• A gender-inclusive multicultural and international working environment• Opportunity to work from home• Open corporate culture with a lot of personal responsibility• A team that cares about and supports each other and likes to have fun!• Opportunity to work on a cutting edge, market recognized digital heath engagement product suiteResponsibilitiesYour Role• Responsible for technical delivery and organizational leadership of customer relationships and projects• IT Project definition, initiation, planning and execution• Analyze business needs and translate to business requirements that address customer ambitions• Act as internal advocate for your customers, work together with Scrum PO (Product Owner) and Core Team toresolve roadblocks• Technical day-to-day oversight of customer portfolios• Collaborate with the Product Owner for customer requirements, planning and deployment of products• Provide consultancy and training services related to the product portfolio offered (Applications, Tools, API),continuously stay up to date on an ever-changing product set• Coordinate releases of new features with existing customers• Work together with application support to troubleshoot technical issues and resolve them in a timely fashion• Ensure that provided services and delivery standards are met• Meaningfully contribute to ongoing process improvement within the company• Work closely with Lead Client Manager (Sales) to support existing clients• Work closely with Sales to support technical reviews of prospectsQualificationsYour Profile• Technical or Business degree with IT/Software/Technical experience• Several years experience with external customer facing roles• Comfortable presenting to and influencing an executive level audience• Exhibits strong customer empathy and acts with urgency to resolve business impacting issues• 5+ years of experience in project management, certified project manager• Experience in requirements engineering and proven analytical skills• An understanding of what drives user engagement in digital health interactions• Experience with Service Operations as well as agile techniques• Strong team player with exceptional interpersonal and communication skills• Strong organizational, follow-up, time management and administration skills• High level of flexibility, able to juggle multiple priorities and work under pressure• Working experience with Jira and other Atlassian productivity tools• Fluent in English, further languages would be advantageousSummaryGlobal SaaS company is looking for a Project Manager/Technical Account Manager to be responsible for products implementations within their clients.Cutting edge organization with great growth possibilities.Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.
view job

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job details

the application process.

apply with randstad.

we’ll give you a call.

getting you registered.

compliance check.

reference and background check.

the perfect job for you.

the interview.

start your new job.

related jobs.

project manager - healthcare

senior manager, it business partnership – maintenance

project manager - saas implementations