Description Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation. The Business Partnership Team interfaces with Air Canada business groups to identify and prioritize business requirements for IT. It aligns and translates business needs to technology requirements. The successful incumbent will play a key role in shaping the future of technology in the Commercial business groups and help set the path forward for the end users. This position will be reporting to the Senior IT Business Partner Manager – Commercial.Act as the key liaison across all functional areas, including business units, IT, and external vendorsCreate successful relationships with business and being trusted advisors on issues and aspects related to ITAchieve customer satisfaction with IT services related to the assigned business application portfolioAnalyze projects proposed by business units, and develop and implement a sound rationale for portfolio managementPossess a broad knowledge of technical and business resources with the organization and use them to effectively coordinate team members and external resourcesPerform business analysis, and develop business plans and recommendations as requiredWorks with appropriate stakeholders to proactively identify and evaluate risks associated with business decisions.Participate in short-and long-term strategic planning sessions with the IT organization, business units and external vendors to improve business processes and proceduresCollaborate with Digital & Technology and Delivery & Operations teams to ensure development of solutions that are compatible with company standardsWork collaboratively with service managers to develop clear and concise communications with respects to incidents, problems, and change management as neededSupport the business initiatives, while making sure any IT specific risk introduced is properly managedIdentify IT risks, communicate and develop “best practice” solutions, and implement mitigating controls consistent with company strategyPerform project reviews to ensure that they align to Air Canada’s business/ information security requirementsEnsure that the company’s internal technological processes and services comply with community expectations, laws, and regulations for privacy, security, and social responsibilityProvide technology specific financial inputs related to a key functional areaProvide business and technical inputs to Business Governance and Operational Management Committees, as appropriateResponsible for handling high amount of technology complexity and drive autonomous decision making, as it relates to adoption of technology best practicesQualifications A relevant University degree/technical certification, and/or relevant experience commensurate to the role9- 12 years of IT technology, operations and people leadership experience in a large company Ability to work effectively under pressure and in rapidly changing environments or uncertain conditionsAbility to notice, interpret, and anticipate others’ concerns and feelings, and to communicate this awareness empathetically to others.Demonstrates openness and willingness to adapt to different and new ways of doing things Takes responsibility for the results and actively participates in the future direction of the organizationDemonstrates concern for satisfying one’s external and/or internal customers.Exceptional analytical, organizational and communication skillsSelf-motivated and independent workerResults oriented with proactive and methodical approach to problem solvingAble to multi-task and work under pressure against tight deadlines and changing prioritiesMust be a team player with ability to work closely with diverse groups and working stylesAbility to establish and maintain effective business relationshipsFlexibility and willingness to work extended hours, when requiredConditions of Employment:Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.Mandatory Covid-19 Vaccination RequiredLinguistic RequirementsBased on equal qualifications, preference will be given to bilingual candidates. Diversity and Inclusion Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success. As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.