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appointment setter - big 4 bank - newly created role! in Sydney Olympic Park

Sydney Olympic Park, New South Wales
job type
AU$ 25 per hour
reference number
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job description

Full Job Description

This is a fantastic opportunity for you to gain valuable experience within a leading BIG 4 Bank located in Sydney Olympic Park. The role is a newly created appointment setting (outbound calling) position within a successful, high performing team who work on the retention of previous business customers. Using your exceptional customer service/outbound sales experience, you will be responsible for supporting a team of business bankers to re-establish previous customers and rebuild working relationships to support the successful of the bank.

We currently have two part time vacancies (Mon-Wed) for 15 hours per week on a rotating shift roaster, working between the hours of 10am-6pm. The ideal candidate will be looking for a ongoing position with the opportunity to work additional hours in the long term. This is a fantastic opportunity to join a leading BIG 4 BANK which provides continuous training, supportive culture, and exposure across the business and career development. This role will be interviewing ASAP with a November start date so if you feel you have the relevant skills and attitude to learn, apply now!

Key Responsibilities

  • 1-2 years experience within outbound sales, appointment setting, call centre is essential
  • Previous experience with banking is highly desirable
  • Manage outbound calls to existing/old customers
  • Provide exceptional customer service experience
  • Arranging 8-10 appointments per day
  • Ability to build rapport quickly
  • Demonstrated confidence and ability to connect with the customer

Your Skills & Experience

  • Previous call centre experience is preferred
  • Contact centre experience is a pre-requisite
  • Ability to work within a team collaboratively
  • Experience with dealing with difficult customers
  • Motivated & Enthusiastic attitude!
  • Exceptional problem solving skills
  • Willingness to learn and demonstrate a positive attitude

Selection Criteria

  • Perm Resident or Australian Citizen only
  • Consent to an employment verification check
  • Clear criminal history - AFP
  • Able to provide 2 professional referees for verbal reference checks

The Benefits:

  • Part time temporary position with potential to be made permanent
  • Part time hours (Mon-Weds) 15 hours per week
  • Location near public transport
  • Highly reputable bank on your CV
  • Full training provided (on the job)
  • Supportive team and fantastic culture
  • Growth and career progression across the business

Please press the APPLY button now to be considered for this opportunity or please call 0282151038. This role will be interview ASAP so please apply now!


business banking, BIG 4 BANK
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