assurance & compliance operations manager-101059c in geelong

job type
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job details

geelong, victoria
job category
government & defence
job type
working hours
reference number
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job description

Our client is a Government Organisation is looking for an experienced Quality Assurance Operations Manager to lead their Payment Assurance/Compliance team.

Your duties will be (but not limited to):

  • Create and apply testing for risk functions across the applicable business areas
  • Business Assurance control testing for provider payments
  • Liaise with providers when compliance matters are raised and do not meet business policies and legislated requirements
  • Ensuring the Group risk register is up to date, identifies relevant risks and that mitigation actions are being progressed to reduce the likelihood of these risks being realised;
  • Working across the business to identify and respond to provider sharp practices (that is, practices that may not be illegal, but may be unethical or misleading);
  • Maintaining the Provider Operations and Performance Branch incident register
  • Carry out control testing for risks identified in the business Group risk register.

To be successful you will:

  • Have a strong background in Quality Assurance & Compliance and leadership experience
  • Have a high level of resilience and be able to adapt to change swiftly.
  • Lead a team to react to payment irregularities picked up via various channels by liaising with providers.
  • Lead a team to carry out control and conformance testing of provider payments
  • Lead a team to create Provider reports on control weaknesses and propose policy/procedure/system improvements
  • Ensure high quality record keeping, including competency with IT systems.
  • Display excellent time management skills whilst maintaining high work standards and accuracy.
  • Promote workplace values and practices in line with the business policies

If this sounds like the role for you please apply now, or alternatively contact Tom Pedersen at

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Quality Assurance and Compliance experience


Quality Assurance and Compliance experience

educational requirements

Bachelor Degree