business analyst in Wollongong

Wollongong, New South Wales
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job description

Randstad is an international recruitment agency operating in 39 countries, representing more than 90percent of the global HR services market. Randstad has been operating in Australia since 1988 - we celebrated our 25th year of providing recruitment services to Australian businesses in 2013. Our passion is matching the best people with the best companies that will develop their potential, and to match companies with innovative talent who will drive their business growth and revenue.

Our client is a well established and respected Government organisation looking for an experienced and dedicated Business Analyst. This role demands an exceptional individual and highly organised professional.

Your New Department

This is an exciting opportunity in a federal government department located in Wollongong. You would be contributing to everyday Australians and helping individuals and families achieve a more fulfilling life. This government agency is going through a growth stage and play a vital part in many Australian lives.

Your new role

You will have the responsibility of monitoring, tracking performance, identifying areas for improvement and report against operational KPIs.

General Responsibilities:

  • Undertake internal reviews of decisions and coordinate response to complaints and feedback
  • Undertake analysis of regional performance against Key performance indicators and provide advice on procedural changes as required
  • Coordinate and undertake analysis of participant feedback
  • Coordinate all site reporting requirements
  • Respond to complaints

To Be Successful

  • Previous experience in a similar position
  • Ability to work in a contract role
  • Ability to work with a variety fo different demographics and stakeholders
  • Organisation, patience and initiative
  • Competency in IT
  • Excellent communication and interpersonal skills
  • Ability to pass a police check

You Next Step

If you suit the requirements of the role, please click the appropriate link to apply. Please only apply if you meet the above criteria, only suitable applicants will be considered.

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