business support officer in Dubbo

Dubbo, New South Wales
job type
AU$ 34 per hour
reference number
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job description

Randstad are supporting a fantastic independent agency grow their service offering across Australia. We are currently searching for strong Business Support Officers to join their team in Dubbo in a full time temporary contract starting early August for 10 months.

As the Business Support Officer you will be based in the office and the first point of contact for the agency's participants and be required to provide exceptional customer service over the phone to answer a range of important enquiries while simultaneously managing the reception area and ensuring the appointment processes is seamless for customers.

Day to day you will be required to:

  • Provide reception support for the local office including participant enquiries and guidance in the self-help kiosks
  • Manage internal diaries and coordinate appointments for customers and business stakeholders
  • Provide professional and effective customer service over the phone and face to face
  • Ensure information provided is accurate and timely
  • Work collaboratively with colleagues to achieve organisational success
  • Play an integral part is ensuring information is easy accessed by participants
  • Support the regional team with administration
  • Handle and record complaints and feedback effectively
  • Enter data into the organisation's database accurately

If you have recent relevant experience that will allow you to shine in this role with minimal supervision and really make this opportunity a career move for you please apply today!

Phone interviews to begin immediately.

Please provide your resumes in Word format only.

apply now