business support officer in newcastle

job type
AU$ 36.27 per hour
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job details

newcastle, new south wales
job category
administration & office support
job type
working hours
AU$ 36.27 per hour
reference number
00 00
apply now

job description

  • Reputable independent agency in growth
  • Professional administration opportunity in Newcastle & Charlestown
  • 6 month full time contract with attractive hourly rate

Randstad are supporting a fantastic independent agency grow their service offering across Australia. We are currently searching for strong Business Support Officers to join their team in Newcastle & Charlestown in a full time temporary contract starting late November for 6 months.

As the Business Support Officer, you will be based in the office and the first point of contact for the agency's participants. You will be required to provide exceptional customer service over the phone to answer a range of important enquiries, while simultaneously managing the reception area and ensuring the appointment processes is seamless for customers.

Day to day you will be required to:

  • Provide reception support for the local office including participant enquiries and guidance in the self-help kiosks
  • Manage internal diaries and coordinate appointments for customers and business stakeholders
  • Provide professional and effective customer service over the phone and face to face
  • Ensure information provided is accurate and timely
  • Work collaboratively with colleagues to achieve organisational success
  • Play an integral part is ensuring information is easy accessed by participants
  • Support the regional team with administration
  • Handle and record complaints and feedback effectively
  • Enter data into the organisation's database accurately

If you have recent relevant experience that will allow you to shine in this role with minimal supervision and really make this opportunity a career move for you, please apply today!

Interviews to begin immediately.

Please provide your resumes in Word format only.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Administration, Business Support, Reception


Not Specified

educational requirements

Secondary School/High School