business support officer in northern suburbs melbourne

job type
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job details

northern suburbs melbourne, victoria
job category
administration & office support
job type
working hours
reference number
00 00

job description

The Opportunity:

The Business Support Officer will be the first point of contact for participants within the office and provide high quality professional, friendly and respectful management of telephone enquiries, reception duties and appointment processes.

You will be responsible for:

  • Assist with research and reports as directed.
  • Provide thorough information and effective support to internal and external stakeholders.
  • Work under limited direction to provide administrative support to the regional trial site team.
  • Management of email and appointments.
  • Coordination of appointments with the use of Agency office facilities and ensure these facilities are neat and appropriately prepared for each participant.
  • Undertake a range of data entry responsibilities.
  • Receive and record complaints and other feedback in the Agency data base.

To be successful for this role, it is essential that you have:

  • A demonstrated history in administration support
  • Ability to provide a high level of customer service within a fast paced environment
  • Ability to manage confidential and sensitive information
  • Excellent organisational and time management skills
  • Ability to work collaboratively within a team as well as independently
  • Attention to detail and problem solving skills
  • Ability to adapt to an ever-changing environment
  • Experience within a legislative environment preferred, but not essential
  • Initiative and confidence to tackle any task given to you
  • Strong computer literacy skills, particularly Microsoft Excel, and ability to work with specialised databases
  • Valid working with childrens check is required

Too apply for this role:

If the description above sounds like you, please apply via the link provided or send through your details to

In order to apply for this position, all candidates must be an Australian Citizen.

Please note: Successful candidates will undergo Entry Level checks and working with children and/or vulnerable people checks where applicable.


Administrator, Business Support Officer, Administration, Government Administration, Customer Service, Reception



educational requirements