business support officer in western suburbs melbourne

job type
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job details

western suburbs melbourne, victoria
job category
government & defence
job type
working hours
reference number
00 00

job description

The opportunity:

The Business Support Officer will be the first point of contact for participants within the office and provide high quality professional, friendly and respectful management of telephone enquiries, reception duties and appointment processes.

You will be responsible for:

  • Front counter/reception support for the local office including participant enquiries and guidance in the self-help kiosks.
  • Assist with research and reports as directed.
  • Provide thorough information and effective support to internal and external stakeholders.
  • Work under limited direction to provide administrative support to the Service Delivery team.
  • Management of email and appointments.
  • Coordination of appointments with the use of Agency office facilities and ensure these facilities are neat and appropriately prepared for each participant.
  • Undertake a range of data entry responsibilities.
  • Receive and record complaints and other feedback in the Agency data base

To be successful in this role, it is essential that you have:

  • It is highly desirable that applicants have an understanding of or lived experience in the field of disability.
  • A jurisdictional Working with Children and Vulnerable People (WCVP) check for employment purpose

How to apply for this role?:

If you are seeking a new opportunity and would like to know more, please apply online or email your details to

For the security purposes, you must be an Australia Citizen to be considered for this role.

Entry Level checks will be required for all successful candidates and dependent on the role the appropriate working with children and/or vulnerable people checks may need to be undertaken as per State Legislation

Applications close: November 4th 2019


Administrator, Business Support officer, Administration, Government Administration



educational requirements