client service officer - nsw government in parramatta

posted
job type
temporary
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job details

posted
location
parramatta, new south wales
job category
call centre & customer service
job type
temporary
working hours
Full-Time
experience
2 years
reference number
90M0355710_1532501577
phone
00 00
apply now

job description

About the Role:

We are seeking a highly experienced and motivated Client Service Officer to join a highly regarded NSW Government Organization for an immediate start. This is a senior customer service position looking for someone with minumum 1-2 years experience.

Duties:

  • Respond promptly to enquiries from customers both internal and external on a wide range of matters
  • Provide a range of administrative and support services to meet the business needs of the team
  • Provide empathetic and friendly customer service
  • Undertake a range of administrative support services, including word processing or data entry
  • Providing customer service in a high volume working environment

The successful candidate will need to have the following attributes:

  • Minumum 2 years experience customer service experience in a government, insurance or banking industry.
  • Legal background and/or legal administration experience is preferred and highly desirable.
  • Previous experience in systems such as SAP, TRIM.
  • High attention to detail & accuracy
  • High level customer service skills and empathy
  • Strong Administration skills with advanced level understanding of MS Office.
  • The ability to work in a fast-paced environment as part of a team as well as independantly
  • Good time management skills and the ability to prioritise effectively

Please apply directly by clicking apply now and submitting your resume in word format. For a confidential discussion, please call John Atmar on 9615 5362, or email john.atmar@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

customer service, legal, administration

qualification

HSC Qualification

educational requirements

Secondary School/High School