coach / trainer - team leader - senior administration in australia

posted
job type
permanent
salary
AU$ 70 per year
apply now

job details

posted
location
australia
job category
banking & financial services
job type
permanent
working hours
Full-Time
salary
AU$ 70 per year
reference number
90M0371825_1547101417
phone
00 00
apply now

job description

  • Coach / train within a large superannuation and investment function
  • Seeking your training background with banking and financial services
  • Modern offices located in Sydney Olympic Park

Challenge yourself to be an adaptable and hands on coach to high functioning administrative teams. Train several teams the superannuation and investment platforms.

Your new company

Contribute to the Insurance arm of a bank renowned for leading the Australian financial services space. Train individuals and groups within several teams across the superannuation and investment platforms, servicing near half a million customer’s requests annually.

Your new role

  • Liaise with other team leaders and senior management to identify training needs at individual and group level
  • Create development plans tailored to individual team members
  • Design group training materials and develop group training sessions
  • Be involved in Projects and Initiatives to ensure training needs are identified and developed to suit the impacted team’s needs
  • Be curious to understand and challenge the process and provide side by side coaching support to team leaders and members where required

Your skillset and experience

  • Must have 1-2 years coaching / leadership experience within a banking and financial services contact centre
  • RG146 qualification required
  • Knowledge of superannuation / insurance preferred
  • Noted process oriented initiative and ability to solve complex problems
  • Proficient communication skills, high attention to detail and proactive work ethic

Your benefits

Coach a professional, collaborative and high functioning team to effectively service customer’s needs and interests. Gain industry leading experience within this reputable company that will drive your career to the next level. Enjoy modern facilities and convenient site access at Sydney Olympic Park.

Your next step
To launch your career, click ‘apply now’ or contact Nayomi, Consultant, on 8215 1037.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

coach, train, team leader, banking, manager, superannuation and investment

qualification

RG146

educational requirements

Secondary School/High School