communications specialist in Eastern Suburbs Melbourne

posted:
location
Eastern Suburbs Melbourne, Victoria
job type
Temporary
salary
AU$ 90 per year
reference number
90M0299664_1491461570
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job description

  • Collaborate effectively with Member Lifecycle Manager to identify, prioritise, and implement opportunities to accelerate product confidence and member lifecycle and communications impact.
  • Develop and improve collateral aligned to the portfolio’s retention drivers and customer experience insights. Gain input and approval from key stakeholders.
  • Participation in Working Groups to deliver major projects that impact members.
  • Manage execution of multi-channel member collateral, including all digital channels as well as POS, brochures, letters & digital content.
  • Execute according to the agreed approval process
  • Work cross-functionally (in particular with Brand & Marketing, Studio, Legal and Portfolio) to support the implementation of new content.
  • Work productively with key business contacts across Medibank to ensure processes and communication flows smoothly

skills

Communications Specialist
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