communications specialist in Eastern Suburbs Melbourne
Eastern Suburbs Melbourne, Victoria
AU$ 90 per year
- Collaborate effectively with Member Lifecycle Manager to identify, prioritise, and implement opportunities to accelerate product confidence and member lifecycle and communications impact.
- Develop and improve collateral aligned to the portfolio’s retention drivers and customer experience insights. Gain input and approval from key stakeholders.
- Participation in Working Groups to deliver major projects that impact members.
- Manage execution of multi-channel member collateral, including all digital channels as well as POS, brochures, letters & digital content.
- Execute according to the agreed approval process
- Work cross-functionally (in particular with Brand & Marketing, Studio, Legal and Portfolio) to support the implementation of new content.
- Work productively with key business contacts across Medibank to ensure processes and communication flows smoothly