cusomer service - edi in Camberwell

posted:
location
Camberwell, Victoria
job type
Permanent
salary
AU$ 50,000 per year
reference number
90M0301496_1499752741
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job description

This company is a leading global organisation in the Hair and Beauty industry. With over 100 year's experience in creating innovative solutions for customers, this business will continue to expand.

As this business embarks on a new phase, Randstad are looking for experienced Customer Service Representatives to join the already successful team. The company deliverers extraordinary customer service, prides themselves on being fashion forward, quick thinkers and love to deliver personalised customer service to all their customers.

To be considered for this role you should have demonstrated experience in:

  • Manually entering orders into from phone/email/fax and sales (EDI)
  • Generating & checking daily order summary to review open orders
  • Manage customer and sales representative phone calls and order flow to daily order cycle
  • Advising customers of monthly promotions
  • Checking, updating and releasing orders with delivery blocks
  • Processing conversion orders through to final stage in line with policy
  • Effective stake-holder management
  • Escalate order block / hold for arbitration where necessary

You should also have experience in:

  • EDI order entry
  • Excellent presentation and communication
  • Ability to build strong relationships with stakeholders internally & externally.
  • Excellent presentation and communication skills
  • MSOffice intermediate to advance
  • Excellent administration skills
  • Experience with high volume numeric and alpha data entry
  • High attention to detail

Should you feel that you have the desired experience and the drive for this role - please apply now through the link with an up to date WORD CV that clearly outlines your experience.

Alternatively, please contact Lauren Kirk on 03 9590 2234 with any questions.

Looking forward to reading your applications.

skills

SAP, Pronto, JDE, customer service, order entry, EDI, Beauty, Hair, Phone, Fax, Customer, client, data entry, order management, sales, KPI
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