Customer Service Representative required for a growing business in the western suburbs.
About this company
An established Transport and Logistics company based in the western suburbs of Melbourne has been experiencing growth across their network of business lines over the last 12 months. This company is known for their efficiency and breadth of experience and continue to provide innovative solutions to their customers with in a very competitive market.
Our positions will be based in a fast paced environment with a dedicated and hardworking team. The successful applicant will need to be very punctual, reliable, and prepared to ‘go the extra mile’ to provide great customer service as the face and voice of the company.
In this role, you will be responsible for:Providing account management & customer serviceHigh volume callsLiaising with freight companies and warehouse staffProcessing of ordersDispatching and following up on deliveriesPOD’sAttending to customer enquiriesData entry – alpha-numericCreating manifestsConsignment entryOffice All-rounderLiaising with warehouse staffProcessing and tracking of ordersFiling, scanning & copying
To be successful in this role, you will have:Manifesting experienceExperience within the transport and logistics industryFast and accurate data entry skillsExcellent verbal and written communication skillsThe ability to multi task & work under pressureReliability and commitment to the organisationThe ability to be organised and a great communicatorA friendly and proactive approach to the company that you are representingThe ability to work within a team environmentComputer savvy
You will have a forward thinking approach to customer service and will have a drive to work in a busy, fast-paced and challenging environment. As the face and voice of the company, you will be well presented with an outgoing yet professional & confident demeanour.
Please note: Only applicants with the right to work in Australia will be considered.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.