customer service officer in Eastern Suburbs Perth

posted:
location
Eastern Suburbs Perth, Western Australia
job type
Permanent
reference number
90M0240877_1496027209
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job description

Opportunity to join a rapidly growing business within the transport and logistics sector located in the Eastern Suburbs of Perth.

Due to someone structural changes, our client is currently seeking a Customer Service Officer. Working within in a team to meet strict deadlines and customer requirements, this person will be required to do high-level administration and must have the ability to communicate with all levels of seniority.

On offer is a great working environment, free onsite parking and the opportunity for growth and development within this established and successful business. The position is offered on a casual basis generally involving full-time hours working Monday to Friday with occasional weekend work as required.

In this role, you will be responsible for

  • Customer Liaison - Phone and email based
  • Attending to customer enquiries, complaints and bookings
  • Bookings
  • Load building/planning loads
  • High-level administration
  • Reporting

It is essential that applicants for this position must have

  • A minimum of 2 year’s experience within a customer service based roles (essential)
  • Transport and logistics experience (essential)
  • Exceptional administration skills
  • Strong skills in accurate and timely data entry and maintaining data integrity
  • Well-developed computer skills with substantial experience in MS Office (particularly Excel).
  • Experience using SAP is (desirable)
  • Excellent written and verbal communication skills
  • Own reliable transport to get to and from work

We are looking for someone that can work in a fast past and demanding environment. This person will be required to work overtime and weekends when required. Being able to work well under pressure and in a team environment is a key essential for this role.

If you meet the above requirements please click the apply button today. Only those applicants who are successful will be contacted.

skills

Customer Service, Administration, Data Entry, Transport, Logistics
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