customer service officer in western sydney

job type
apply now

job details

western sydney, new south wales
job category
call centre & customer service
job type
working hours
reference number
00 00
apply now

job description


As a part of a passionate team, you’ll be the first point of contact for my client’s customers, whether face to face or over the phone. To do so, you’ll need sound knowledge of heavy equipment as well as a working knowledge of the local area. The role is fast paced, varied and challenging and to be successful in this position, you’ll need to have energy, drive and enthusiasm.

Key Responsibilities:

  • Processing customers orders accurately
  • Managing and controlling hire records
  • Handling phone calls
  • Face to face and telephone customer service
  • Providing customers with safety and operating instructions
  • Identify cost efficiencies and process improvements opportunities
  • Provide quotes for hires and process manual paperwork


The ideal applicant will have:

  • Customer service experience
  • The ability to respond to a large amount of calls
  • Strong communication skills
  • Ability to work autonomously and as a part of the team
  • Must be able to pass a National Police Check and driver’s history check

The salary for this position varies in between $60,000 - $70,000 depending on experience + Super + bonus

If you are interested in this position, please click on Apply now or send your resume to

If you think this position is not quite right for you, but you still want to have a confidential chat, call Federica on 02 8298 3819

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Construction experience



educational requirements

Primary School/Junior High