customer service representative - airline in brisbane airport

job type
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job details

brisbane airport, queensland
job category
call centre & customer service
job type
working hours
reference number
00 00
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job description

Randstad would like to hear from candidate’s who pride themselves on their professional customer service ability. We have multiple positions available for an 4 week contract with one of Australia’s largest airlines for the busy holiday period. These are fast paced roles that require full commitment throughout the contract.

The suitable candidate’s will have 2 years experience in a face to face customer service role, be available 7 days a week on a rotating roster system through the December school holidays and be very reliable. Training and uniforms will be provided before the start date.

Key Responsibilities and Duties:

  • Providing exceptional customer service
  • Helping customers at the self service kiosks
  • Assisting with self bag drop
  • Answering customer queries
  • Directing customers through the airport
  • Maintaining the high level of customer experience

Selection Criteria:

  • 2 years experience in a customer service role
  • Ability to multitask and excel within a busy environment
  • Resilience in high pressure situations
  • Hotel or hospitality experience is highly regarded
  • Flexible with hours and reliable


  • Great opportunity with an industry leader
  • Potential for the role to be extended or lead to new opportunities with the company
  • Competitive pay rate
  • Minimum of 25 hours a week – guaranteed shifts

If you are interested in this position please APPLY below. Please note, only successful candidates will be contacted.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


Customer Service


Customer Service

educational requirements

Secondary School/High School