customer service representative in Rozelle

posted:
location
Rozelle, New South Wales
job type
Temporary
salary
AU$ 25 per hour
reference number
90M0312492_1499927657
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job description

The Role

This is a fantastic opportunity for an experienced customer service representative to work within an accounts team. You will be dealing with enquires and referring calls to appropriate members of staff within the organisation. Working 35 hours a week, Monday – Friday. There is potential for the role to keep extending every 3 months.

Your responsibilities as a Customer Service Representative will include:

  • Answering inbound calls
  • Ensure all information is obtained and recorded
  • Preparation, data entry and allocation of ledger journals
  • Process cash receipts, cheques and credit card payments
  • File documentation
  • Process correction invoices, journals and banking documentation

The candidate

You as an experienced customer service or call centre representative will have the ability to respond to complex enquiries and enjoy working as part of a team.

You will be able to demonstrate the following:

  • Experience working towards KPIs
  • Worked within a call centre environment
  • Great customer service and communication skills
  • Experience using accounting systems will be highly regarded
  • Strong typing skills
  • Great problem solving skills and decision making ability

The Benefits

Randstad is the second largest HR and recruitment services company in the world and pride ourselves on our outstanding customer care. In return for your hard work and commitment to this role, we will offer you a competitive hourly rate and support right throughout your assignment.

If you posses the above skills and attributes, then click apply now!

skills

customer service, call center, call centre,administration, finance, accounts payable, admin
apply now