customer service representative in se suburbs melbourne

posted
job type
permanent
salary
AU$ 55,000 per year
apply now

job details

posted
location
se suburbs melbourne, victoria
job category
call centre & customer service
job type
permanent
working hours
Full-Time
salary
AU$ 55,000 per year
reference number
90M0368402_1543471227
phone
00 00
apply now

job description

This job is perfect for you if you have exceptional inbound or outbound customer service skills in a call centre environment and a genuine care for helping people in need.

About you:
You will have over 12 months experience in a customer service/sales role with a proven track record of providing exceptional customer service and adhering to kpi’s. You need to be proficient with all MS Office products and be able to multitask through phone and email communication. If you have used Salesforce and can work autonomously it will be looked upon favourably.

Your responsibilities:
You will be motivated to interact with customers over the phone regarding medical products you supply, Government funding availability and other general enquiries to fully satisfy customer requirements in a timely and accurate manner. You will need to be comfortable with cross selling products only when they are in line with the customers needs.

About the company:
They have been helping people enjoy a more active and rewarding life for over 30 years. Providing medical devices to support people that have sustained injuries, they truly make a difference in peoples lives. This small South East based team will welcome you with open arms into it ‘family’. They often collaborate and debrief after a difficult call to support each other AND they love baking cakes.

How to apply:
If this sounds like you please hit the ‘apply’ button. If you have any further questions, please email billy.ward@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

Customer Service

qualification

No specific qualification required

educational requirements

Secondary School/High School