customer service in Hills District

posted:
location
Hills District, New South Wales
job type
Permanent
reference number
90M0296061_1496306751
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job description

Our client is currently recruiting a Customer Service Professional to work within their corporate office based in Bella Vista. You will be joining a highly reputable company who are a leader in their field globally. The role will be on a full time permanent basis, providing you with potential for growth and development within a stable role.

Duties and responsibilities;

  • Take inbound calls and enquiries from commercial customers
  • Provide first class customer service to our customers and resolve any issues that arise
  • Conducting outbound customer Survey calls
  • Monitoring social media & responding accordingly
  • Ensure all information is recorded accurately and correctly in accordance with company regulations
  • Ensure customers receive a high quality service
  • Data entry

Skills and experience required;

  • Previous experience in a customer service role and a call centre environment is essential
  • Previous experience working within banking environment specifically commercial cards would be advantageous but not essential
  • Good administration skills and ideally experience updating a CRM system
  • Good computer skills including a good knowledge of MS word and e-mail
  • A good positive and customer focused approach

This role is for you, If you are looking for a role you can stay in long term, grow your experience and be rewarded with an exciting experience .Should you require further information please contact Dimpy Mehta on 02 9615 5366 or email dimpy.mehta@randstad.com.au

apply now