customer service in mulgrave

posted
job type
temporary
apply now

job details

posted
location
mulgrave, victoria
job category
call centre & customer service
job type
temporary
working hours
Full-Time
experience
3 years
reference number
90M0338894_1536018215
phone
00 00
apply now

job description

Customer Service Officer -South Eastern Suburbs

Randstad are curently looking for professional customer service officers to join our clients on a temporary or permanent basis.

We are currently recruiting for multiple exciting opportunities!

Daily responsibilities & duties include:

  • Answering Inbound calls using a dialler system in a professional and timely manner
  • Processing all customer enquiries and orders in accordance with their requirements
  • Fast and accurate order entry of orders received
  • Demonstrate high level product knowledge and technical expertise
  • Maintaining data integrity and compliance with internal standards and policies
  • Build customer and business relationships over the phone
  • Contribute new ideas and process improvement

What we are looking for:

  • A motivated individual with a strong background in customer service & administration/order entry
  • Experience working in manufacturing or construction office environment preferred but not essential
  • Ability to understand the technical needs and orders of our customers
  • Excellent verbal and written communication
  • Ability to build strong working relationships, ensuring both our internal and external customers receive a high quality service that exceeds expectations
  • Ability to prioritise time management
  • High attention to detail is a must
  • Positive and 'Can Do" attitude

Apply now through the link or for a confidential discussion email ayesha.din@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

skills

call centre, customer service, inbound, no sales, no experience, asap

qualification

customer service

educational requirements

Secondary School/High School