customer service/internal sales - industrial seals in Seven Hills

Seven Hills, New South Wales
job type
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job description

About the company:

My Client is a global player across multiple industries in the manufacture, supply and service of a

broad range of bearings and seals.

Due to rapid growth of the division, an opportunity has arisen for a mechanically minded/trades

qualified individual with a sales/customer service background to work in their Industrial Seals division.

About the Role:

This role will be a mixture of telephone technical sales, hands on advice and account management.

-Provide quotations to customers to increase turnover

-Look to offer solutions as well as sell off the shelf products

-Look to up sell and cross sell other areas of the business

-Hit and exceed personal and company KPI’s in order to enjoy the bonus incentive scheme

-Handle and resolve customer complaints

-Provide relevant, accurate and timely information to customers, distributors and internal staff

-Maintain accurate customer databases

-Place purchase orders for the production team to meet required delivery deadlines

-Liaise with Freight Companies, Suppliers, external customers (inbound calls), colleagues from across the business

About you:

  • You have experience and knowledge of customer service principles and practices
  • Forklift license (advantageous)
  • Excellent phone manner
  • Excellent organization skills
  • Effective interpersonal and communication skills
  • Product knowledge: Industrial Seals (compulsory) + bearings, lubrication, power transmission, condition monitoring and the mechanical engineering services industry (advantageous)

In return a base salary of $60,000-$65,000 + 9.5% Super + Exclusive benefits (e.g. life insurance) will be offered, a bonus structure upon completion of probationary period AND excellent career progression with a global leader.

For a confidential discussion as to what this role has to offer you, please contact Olya Sorokina directly on (02( 8298 3866 or email

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