cx/ux designer in sydney

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sydney, new south wales
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job description

Title : Web Analyst

Department : Government

Duration: 7 Months Contract

Location: Syd CBD

Start date - 26/11/2018 End date - 28/06/2019

I'm looking for a web analyst to own and lead the web analytics set-up, diving deep our digital analytics tools to identify patterns, anomalies and troubleshoot at all levels of our tech stack.

  • review existing web analytics stack and web data across Easy to do Business products (including Mixpanel, Google Analytics, Google Tag Manager, FullStory, NewRelic)
  • investigate, compare, trial and recommend web analytics platform/s in order to establish or improve the web analytics collection, analysis and storage practices
  • conduct analysis on volume and navigation behaviour to identify customer pain and break points, to inform actionable insights
  • train and coach product managers, designers and others in the on-going use of web analytics stack
  • set up and drive daily, weekly and monthly reporting, including data visualisation, in line with product and business objectives
  • ensure required data is collected and reported in fulfilment of the program's benefits realisation framework
  • co-ordinate web analytics integration with other Service NSW units, including Customer Experience, Insights & Analytics, and other Product teams

Looking for:

  • Experience with major web analytics platforms, including Google Analytics, Mixpanel, Segment, Amplitude etc. including tagging, event, goal & funnel setup and analysis
  • Being comfortable diving into the tech with software engineers to investigate and troubleshoot issues is highly desirable
  • Experience in working successfully in a cross-functional team environment

If you think that you match the skills and experience please give me a call on 02 8235 3324 or e-mail me on for a confidential discussion.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.


web Analyst




Experience with major web analytics platforms, including Google ANALYTICS, MIXPANEL, SEGMENT

educational requirements

Bachelor Degree