data entry / servicing in Melbourne CBD

Melbourne CBD, Victoria
job type
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job description

Key responsibilities will include, but not limited to:

  • To process the allocated workload within the area of operation, efficiently, accurately and within market conventions, timescales and standards set out in service level agreements
  • To maintain awareness and comply with all aspects of policy, procedure and statutory requirement, in order to maximise efficiency and minimise risk to NCS
  • To liaise with internal customers and external service providers, ensuring that instructions, enquires and queries, are acted on efficiently and effectively, seeking to maintain effective working relationships at all times.
  • To identify opportunities for productivity improvements to systems and procedures.

To be successful in the role you will need:

  • A strong customer service focus
  • A risk focused mindset
  • Attention to detail
  • Strong prioritisation skills, managing peak periods of work volume
  • The ability to work in a team environment
  • Basic Microsoft office skills

To be eligible to apply, you must be an Australian / New Zealand citizen or hold permanent residency status in Australia

If you believe you possess the required experience and have a background within the banking industry, then we would love to talk to you!

This is a full time position with hours of operation between 7am-7pm Weekly.

Previous successful applicants have gone onto long term successful permanent careers with our client.

To express your interest, please click on the appropriate link.

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