edms systems support & training officer in South Eastern Suburbs Melbourne

South Eastern Suburbs Melbourne, Victoria
job type
AU$ 60 per year
reference number
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job description

Great permanent opportunity and chance to work with an influential local government organisation based in Melbourne’s South-Eastern suburbs.

Working with a team made up of skilled and experienced colleagues, this will be a very hands-on role liaising with resources from different areas of the organisation.

With a high a number of niche applications, this organisation is currently seeking the services of a resource with prior experience and expertise in EDMS Application Support and Training coupled with Records Management.

A successful candidate will also be passionate about process and system improvement, recognizing continuous improvement opportunities and a proactive mind-set.

Scope and Duties:

  • Training and Support Services
  • System Administration & Support
  • Customer Service
  • Manage EDMS and associated applications requests and resolutions.
  • Assist with EDMS system upgrades and implementations.
  • Assist with auditing and Quality Improvement activities.
  • Implement organisational training programme for the EDMS system.

Mandatory Skills Required:

  • Demonstrated experience in the administration and maintenance of systems.
  • Knowledge and use of organisation EDMS systems such as (RM8 or TRIM).
  • Impeccable written and verbal communication skills.
  • Demonstrated excellent interpersonal & influencing skills & ability to develop and maintain good relationships in a multi-discipline environment.
  • Demonstrated ability to work under pressure and manage own workload & priorities.
  • Demonstrated experience with computer technology and systems.
  • Experience in providing training and support for an IT system in a small/medium organisation.


  • Working knowledge of local government structures & functions.

If you are passionate about Systems Support, Records Management and Training others and sharing your knowledge, please don’t hesitate to apply to the above position.

Role Type: Permanent – Full-time – (8:40 AM – 5:00 PM)

Start Date: ASAP

Don’t delay. Apply now!

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EDMS Systems Support & Training Officer
apply now