housing officer in Gold Coast

Gold Coast, Queensland
job type
AU$ 35 per hour
reference number
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job description

Randstad are currently recruiting for an experienced Housing Officer to join our client, an integral Government department that provides social housing and housing assistance, advice and services to diverse clients.

The role involves working with a wide range of client’s face to face, on the front counter, over the phone, in the field and also through outreach services in the community.

Principal responsibilities of this role are:

  • Assess applications against specified eligibility criteria.
  • Make community housing referrals.
  • Maintain client records and file notes.
  • Conduct new client interviews.
  • Make Occupational Therapy referrals for new clients with disabilities.
  • Establish formal tenancy arrangements and undertake rent assessments.
  • Manage abandoned properties and monitor and manage outstanding arrears.
  • Manage terminating tenancies
  • Support Senior Housing Officers for Tribunal appearances.
  • Conduct home visits to tenanted properties to investigate issues.
  • Raise work orders for upgrades to properties.
  • Ensure all purchasing processes and documentation are accurate and comply with Government policy.
  • Action sundry debts collections.
  • Assess and manage tenant requests for alterations to the property.
  • Maintain accurate property records.

If you have proven experience working in a similar role and are available to commence ASAP, please apply today.

apply now