import operations supervisor in Northern Suburbs Melbourne

Northern Suburbs Melbourne, Victoria
job type
AU$ 65,000 per year
reference number
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job description

About the Client

New things are happening with this international freight forwarder. Change is a good thing, especially when change turns things into an even more positive work environment and work ethic across all staff. This has in turn created new and exciting roles for those eager to take a step up in their career, whilst then creating opportunities for new team members to join the fun.

About the role

As Import Operations Supervisor, you will lead a team of 7 air and sea operators in the daily registrations, invoicing, alert notifications, air and sea cargo and everything in between. But not just getting involved in the duties, you will cover all troubleshooting issues that arise, sit with the Import Manager on a weekly/monthly basis to relay where things are working and not working and help find solutions.


  • Registering import sea and some air freight jobs
  • Liaising with shipping lines and co-loaders
  • Liaising with the Import Manager on teams workload and progression
  • Training staff in new trade lanes and operational skills
  • Daily contact with local and international offices and agents
  • Dealings with internal departments
  • Invoicing and SCA
  • Take all escalated calls and issues for the team

Skills & Experience

  • Experience within freight forwarding industry
  • Both air and sea freight skills, mainly sea focused
  • EDI exposure advantageous
  • Leadership/delegation skills or ready to hone these skills
  • Confidence and professionalism to be a leader


The previous Import Operations Supervisor is now the Import Manager, before that they were in the operations team. This company doesn't hold people back that show great leadership and promise.

Weekly BBQ’s, Monthly dinners and catch ups, great team and family culture.

apply now